Who takes charge
Define the incident lead, alternates, activation authority and approval limits.
View full-size page ↗FOR SMALL BUSINESS OWNERS AND OPERATIONS MANAGERS
When normal operations stop,
give your team a place to start.
Decide who takes charge, what work must continue and how staff and customers will hear from you.
SELF-GUIDED DIGITAL DOWNLOAD
Business Continuity & Crisis Response System
Turn scattered knowledge into a documented plan your team can complete, approve and rehearse. Built for small and midsize service, office, retail and light operational businesses.
- Identify essential work, dependencies and recovery priorities.
- Assign response roles, alternates and decision authority.
- Prepare employee, customer and supplier messages.
- Rehearse a disruption and record what needs improvement.
LOOK INSIDE BEFORE YOU BUY
Actual pages. Practical decisions.
These are unfilled pages from the included working templates. Open any page to inspect it at full size. You complete the editable Word versions with your own information.
What must continue
Document minimum service, disruption consequences and recovery objectives.
View full-size page ↗
What people need to know
Adapt employee and customer updates using confirmed facts and a next-update time.
View full-size page ↗WHAT YOUR DOWNLOAD CONTAINS
One package, from planning to practice.
Operating guide
Business impact assessment, recovery priorities and six disruption-response playbooks. Editable DOCX plus a 14-page PDF.
Working templates
Twelve template sets covering authority, dependencies, workarounds, contacts, incident records, seven communication messages and recovery checks. Editable DOCX plus a 14-page PDF.
Exercise and response card
A 90-minute tabletop guide with four timed injects, participant handout, evaluation and follow-up. DOCX plus a seven-page PDF, and a separate one-page first-hour response card.
Eight files total: three editable DOCX files, four PDFs totaling 36 pages, and Start Here instructions. The PDF and DOCX guides contain the same material in different formats.
Word-compatible software is needed to edit DOCX files. PDFs are reading and printing copies, not interactive forms. No AI account or additional software subscription is required.
Put it to work with your team.
- Choose your scope. Identify the location, processes and people your plan will cover.
- Complete the working templates. Confirm owners, contacts, priorities and workarounds with the people responsible.
- Approve and rehearse. Use the exercise guide to identify gaps, assign improvements and decide what needs further testing.
The blank templates become your plan only after your organization completes, approves and tests them.
Is this the right fit?
A good starting point: a small business owner or manager who needs a structured way to document responsibilities, essential services, communications and recovery.
Needs additional specialist planning: clinical, industrial, public-safety, regulated or complex technology operations. This package does not provide a completed site-specific plan, compliance certification or managed emergency response.
Already own an AstraCruz focused kit? The Planning Kit and Tabletop Exercise Kit contain subsets of this system, with overlapping templates. The complete system costs $149 compared with $178 for both kits separately. Existing full-system owners already have these materials.
OPTIONAL PERSONALIZED HELP
Want help adapting it to your business?
Business-readiness customization can cover one location, agreed critical operations, response roles and customer and staff communications, with a walkthrough and one consolidated revision within the agreed scope.
We confirm the rate, estimated hours and deliverables before work begins. Purchasing the download does not book or pay for consultation.
Ready to document your response?
Get the complete system and begin with the Start Here instructions.
Buy the complete system · $149Browse all six digital offers →
For purchase or download assistance, email douglas@astracruz.com with your Stripe receipt reference. Do not send payment-card information. Local safety procedures and emergency-authority instructions take precedence.